Learning path
The ground a help desk tech needs before the sysadmin job: networking basics, Active Directory, Group Policy and security, with practice questions to check yourself.
Moving from the help desk to a sysadmin role is less about one big certification and more about a handful of things you understand properly. This path works through them in order, mixing reading, lab work and practice questions.
Practice steps tick themselves off once you have answered enough questions correctly; reading steps are ticked by you.
Start with the step every ticket starts with, and learn why it is real advice.
Three right answers in the networking questions.
The cmdlets behind most account tickets: unlocks, resets, group membership.
The same kind of query you would run against a real domain.
Accounts nobody has used in months are a security problem hiding in plain sight.
A real troubleshooting walk-through for one of the most common Microsoft 365 tickets.
A first look at the certification many sysadmin roles ask for.