AADSTS50055

Microsoft Entra ID Sign-in

AADSTS50055: the password has expired

Likely causes

• The password reached the organization's expiry age.
• The user ignored earlier expiry warnings.

How to fix it

1. Sign in through a browser at https://myaccount.microsoft.com or another Microsoft 365 page. The user is usually offered a password change right there.
2. If they can’t change it, use self-service password reset, or ask an admin to reset it.
3. Update the new password on phones and mail apps so they don’t cause a lockout.
4. Hybrid: if the error is AADSTS50144 instead, the on-premises Active Directory password expired. Change it on a domain-joined PC or through your password reset tool.

Checked against: learn.microsoft.com, learn.microsoft.com