AADSTS53003

Microsoft Entra ID Sign-in Needs an admin

AADSTS53003: access blocked by Conditional Access

Likely causes

  • A policy blocks the user's location or country.
  • A policy blocks the app, platform or client type (for example legacy authentication).
  • A policy blocks sign-ins with high user or sign-in risk.
  • A new policy was switched on without being tested in report-only mode.

How to fix it

  1. On the error page, select More details and copy the Request ID, Correlation ID and time.
  2. Admins: in the Entra admin center, open Monitoring & health > Sign-in logs, find the failure and open the Conditional Access tab to see which policy blocked it and why.
  3. Fix the condition, not the policy, where you can: sign in from an allowed network, use a supported app, or clear the user risk.
  4. If the policy itself is wrong, test changes with the What If tool before you change it.

Checked against: learn.microsoft.com, learn.microsoft.com

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